Using our USB repair drive

How to repair Windows with the USB drive we sent you.

3 stepsFrom our US support team

We send this drive to repair a damaged Windows install, like a PC stuck on the logo or showing a blue screen.

  1. Watch the video first
    It shows every step on screen, from start to finish.
    Watch the USB repair video
  2. Plug in the drive
    Plug the USB drive into a port on the back of your PC.
  3. Follow along
    Follow the steps in the video until Windows starts up again.

Stuck partway through?

Contact us and a technician will reach out to help you finish.

Have readyOrder numberWhere you got stuck
Related guideStuck on the Novatech logo