Returning a PC

How returns work, wherever you bought your PC.

3 stepsFrom our US support team

Something wrong with your PC? We can send you a brand-new replacement at no cost instead.

  1. Bought on our website?
    Contact us within 30 days of your invoice date for a return number (RMA). Please don't ship a PC back without one.
    Read the return policy
  2. Bought on Amazon?
    Start your return from Your Orders on Amazon.
  3. Bought on Walmart?
    Contact us with your Walmart order number and we'll take it from there.

Need a hand?

Contact us with your order number and a support manager will email you the next steps.

Have readyOrder numberReason for the return
Related guideWarranty and repairs