No sound

Speakers, headphones or monitor speakers stay silent.

4 stepsFrom our US support team

Desktop PCs don't have built-in speakers, so you'll need speakers, headphones, a soundbar or a monitor with speakers.

  1. Connect speakers or a headset
    Plug in speakers, headphones or a soundbar, or use a monitor with built-in speakers.
  2. Use the green port
    Speakers and headphones with a 3.5 mm plug go in the green line-out port on the back.
  3. Choose your output
    Select the speaker icon at the bottom right of the taskbar, open Sound settings and choose your device under Output.
  4. Turn up the volume
    Make sure nothing is muted, including the app you're using in the Volume mixer.
Back of your PCSpeakers and headphones go in the green line-out port, lit up here.

Still silent?

Contact us and a support manager will email you to fix it.

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